Author Topic: Pre-reg refund/cancellation  (Read 2289 times)

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Offline CaoCao433

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Pre-reg refund/cancellation
« on: August 21, 2006, 03:30:52 pm »
okay, i'm new to any and/or all cons. so, here's my problem. i had four people pre-registrated and going. however, one person can't go. is it possible to change that person's information to let another person go? or do i get a refund or something?  thanks for any help.

 :?:

Offline aaero

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Pre-reg refund/cancellation
« Reply #1 on: August 25, 2006, 01:21:21 am »
Same question: I pre-regged for a friend and now he can't go, but I have plenty of other people who are going who I'd like to have use his info.

I'll look through the paperwork and see if it says anything about this (after I finish making this post on the forums...just a little backwards).

Offline staze

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Pre-reg refund/cancellation
« Reply #2 on: August 25, 2006, 12:39:11 pm »
Both of you.  

Please email me at operations@kumoricon.org with the following info:

Your name.
The name of the person who cannot go.
The birthdate of the person who cannot go.

The name, email, address, phone number, and date of birth of the person who you would like to replace them.

Please note, if this person is a minor, or was fulfilling the role of registered guardian, a parental consent form will be required at con when attempting badge pickup.

Please email me if you have any further questions.
-Staze
Founding Member, Altonimbus Entertainment
"You mean, you'll put down your rock and I'll put down my sword, and we'll try and kill each other like civilized people?"

Offline aaero

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Pre-reg refund/cancellation
« Reply #3 on: August 26, 2006, 04:47:59 pm »
Will do, and thanks a lot for your help.