Kumoricon

Convention Events and Programming => General Kumoricon => Topic started by: StishStash on July 23, 2014, 04:42:38 pm

Title: Anyone else having trouble buying tickets?
Post by: StishStash on July 23, 2014, 04:42:38 pm
I'm buying my tickets with a card. I have enough money for it but my card keeps getting declined.
Is anyone else who is buying tickets with a card having trouble buying tickets?
Title: Re: Anyone else having trouble buying tickets?
Post by: Hillopurkki on July 24, 2014, 02:29:55 pm
I think it has something to do with the service (Ticketbud) being connected to Paypal? It's sometimes really picky about credit card histories, like for example, I used my mom's card, and it declined it, but I used my dad's card, which is connected to paypal, and it accepted it with no trouble.
I might be wrong, but that was my experience.
I'm more concerned that my badge hasn't arrived from when I ordered it in June.
Title: Re: Anyone else having trouble buying tickets?
Post by: Hillopurkki on July 24, 2014, 02:30:52 pm
WAIT NVM I FORGOT THEY'RE NOT MAILING BADGES HAHA STUPID ME
Title: Re: Anyone else having trouble buying tickets?
Post by: StishStash on July 24, 2014, 05:34:24 pm
Don't worry I figured it out.


Don't buy tickets with a cash card, they don't accept those.
Title: Re: Anyone else having trouble buying tickets?
Post by: JeffT on July 24, 2014, 06:05:56 pm
I think it has something to do with the service (Ticketbud) being connected to Paypal? It's sometimes really picky about credit card histories, like for example, I used my mom's card, and it declined it, but I used my dad's card, which is connected to paypal, and it accepted it with no trouble.
I might be wrong, but that was my experience.
I'm more concerned that my badge hasn't arrived from when I ordered it in June.

Just a note, we're not using PayPal as our processor. We charge the cards as ordinary credit or debit cards.
Title: Re: Anyone else having trouble buying tickets?
Post by: Hillopurkki on July 26, 2014, 10:23:47 pm
I think it has something to do with the service (Ticketbud) being connected to Paypal? It's sometimes really picky about credit card histories, like for example, I used my mom's card, and it declined it, but I used my dad's card, which is connected to paypal, and it accepted it with no trouble.
I might be wrong, but that was my experience.
I'm more concerned that my badge hasn't arrived from when I ordered it in June.

Just a note, we're not using PayPal as our processor. We charge the cards as ordinary credit or debit cards.


Ohhhh, ok, thanks for correcting me then.
Title: Re: Anyone else having trouble buying tickets?
Post by: BlackjackGabbiani on July 31, 2014, 03:35:34 pm
I'm a panelist and the link for us to register hasn't even been given yet. None of us CAN register yet!
Title: Re: Anyone else having trouble buying tickets?
Post by: BrokenPsyche on August 01, 2014, 04:35:34 pm
I did the pre-regester thing and I got a confirmation email, but nothing have come in the mail yet. I'm starting to get a little p!ssed
Title: Re: Anyone else having trouble buying tickets?
Post by: ImpulseCosplay on August 01, 2014, 05:10:07 pm
I did the pre-regester thing and I got a confirmation email, but nothing have come in the mail yet. I'm starting to get a little p!ssed


I guess Kumori isn't mailing out badges this year. At least that's what I read on the website. But you got a confirmation email? I just got the receipt from ticketbud.
Title: Re: Anyone else having trouble buying tickets?
Post by: BrokenPsyche on August 01, 2014, 06:10:35 pm
Well, it was a receipt. And recently I got a reminder email of con. I'm just confused about what to bring to con to get your badge.
Title: Re: Anyone else having trouble buying tickets?
Post by: JeffT on August 01, 2014, 06:15:54 pm
Well, it was a receipt. And recently I got a reminder email of con. I'm just confused about what to bring to con to get your badge.

Just bring photo ID (and your parent permission form if you are between age 13-17). All the info here:

https://www.kumoricon.org/registration

Yuu don't need to bring the Ticketbud receipt.
Title: Re: Anyone else having trouble buying tickets?
Post by: BrokenPsyche on August 01, 2014, 06:20:26 pm
Well, it was a receipt. And recently I got a reminder email of con. I'm just confused about what to bring to con to get your badge.

Just bring photo ID (and your parent permission form if you are between age 13-17). All the info here:

https://www.kumoricon.org/registration (https://www.kumoricon.org/registration)

Yuu don't need to bring the Ticketbud receipt.


Oh! Thank you!!!!