Kumoricon
Convention Events and Programming => General Kumoricon => Topic started by: kalagei on May 04, 2011, 12:00:52 am
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The Con is now over, and I will be unsticking this thread. Thanks for the great time all, and we hope to see you next year!
Hello there Anime Fans!
To start things off, my name is Brandon, and I'm your Registration Manager for the 2011 convention year. I want to start off by saying how excited I am for this year's convention, and that I look forward to seeing you all there.
The reason that I started this topic (replacing the old one) is that I get a lot of emails from people asking me questions about registration, and I thought it would be nice to get the answers to some of the more common questions up on the front page of the main forum, so that they are easy to find. Filtering your way through a large thread with a lot of posts can be kinda daunting, and I don't want you to have to go through that.
So to start things off, here's a list of some of the common questions (green) and the common answer (red), and the explanation (blue). I like color coding things =^.^=
I lost / didn't get my badge, and it's only [days/weeks] until the con! What do I do?
Email registration@kumoricon.org with your details (attendee name, birthdate, and badge name) as soon as possible to avoid delays. Registration can print another one out for you and leave it at will-call. Please be aware if you lose your badge after picking it up, there will be a reprint fee.
Will-call, in the scope of Kumoricon (some other conventions use it differently) means that your badge is held at the registration desk for you to pick up, after you've paid already.
When can I pick up my badge, and where?
Pickup and check-in for pre-registered attendees starts on Day 0 (Friday), in the parking garage of the Hilton. Time TBA.
What kind of ID do I need to check in or pick up my badge?
If you are under 18 and getting a youth badge, then you need to have ID with just a photo on it.
If you are over the age of 18 (adult badge) you need to have ID that has your photo and birthdate on it. ID's that are valid for 18+ generally include:
- College ID with a birthdate
- Military ID
- Driver's License/State Issued ID
- Passport
- Federal Library Card (yes, these have both your photo and your birthdate)
We can also look at a birth certificate and a school/work ID provided that it has a photo... however this doesn't always work, in the case of a name mis-match.
Will you give out lanyards with the badges?
Unfortunately, all we will be giving out with badges this year are clip-on tags. If you have a lanyard of your own, you are absolutely welcome to use it.
Old information:
I ordered my badge on [date] and it's not here yet, when will I be getting my badge?
Your badge will be printed and sent on the next mail-out, these happen about once every two months (sometimes more often)
We don't get a chance to meet up very often to work on registration, since it's a rather involved process to make and send the badges. We'd love to be able to do mail-outs every day/week/month etc... but the amount of time to set up and tear down our operations makes it really inefficient to print more often.
My friend/sister/mom/husband ordered their badge at the same time/after me, but they have theirs already, where's mine?
Badges don't necessarily get printed and sent in the order they register. If you sent us a mail-in form, they take longer to process than the online registrations, since we have to manually enter the data. Alternatively, we don't always have everything we need to ship a badge with the normal batch. Some of the big factors on this one can be:- Incomplete Mailing Address
- Incomplete/Invalid Birthday
- Badge Name Too Long (This is especially true for badge names that are formatted like mybadgenamehere, or my_badge_name_here, since they're not entered with spaces, our software cuts them off).
- Multiple Badges Ordered For the Same Person
The reason for this, is that some of the information is required to either get the badge to you, or to determine which to print. We also don't want to ship you a poorly constructed badge, so if the name/badge name cuts off, we re-print it.
A Word from Bresslol:
Hey all, I'm more posting this as Assistant Ops Director than a mod.
While we are having registration in the garage, I want to remind you that people may be lining up outside to get into the garage, as we have a hard cap of how many people we can have in the garage at any one time.
According to weather.com (http://www.weather.com/weather/tenday/USWA0468), the weather seems it will be flirting with 90 and sunny for the majority of the weekend.
We will have water available in the garage, and we are taking all steps to keep the garage itself cool, there is a possibility you may be lining up outside for an extended period of time. PLEASE ensure you have proper sunblock on you, as well as a bottle of water on your person. It might be a good idea to put your day zero cosplay aside until you have gotten all squared away so you don't overheat. Heat stroke (http://Heat stroke) is very serious business and could take you out of con early. Nobody wants that, so I implore you to take precautions when you're lining up for pre-reg or at-con reg during the convention.
If you have any other questions, please post here and we'll be happy to reply, or send us an email: registration@kumoricon.org
Thanks and have a wonderful day =^.^=
(updated by randompvg, bresslol)
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For this post I will be talking about our meetings that are coming up, and I'll (hopefully) answer some questions about registration at con.
The next registration meeting is this Saturday at Epic Gaming in Milwaukee Oregon. We will be working from noon until we've cleared the most recent batch of badges.
With that being said, we're most likely going to have two more before the end of the year.
Our wonderful friend Jon has come up with a sweet reg layout that's going to take place in the parking garage of the Hilton, and will give us plenty of space to deal with lines and such. We are going to a computerized pre-reg system this year, with the intention of making sure that registration goes smoother than ever.
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Hey there, I was wondering when the next Mail-out is?
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Hey there, I was wondering when the next Mail-out is?
We did one on Saturday April 30th.
We have not planned the next one, but I will definitely be posting the date as soon as I know.
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Hi all,
Might as well introduce myself! My name is Brian, and I'm one of Brandon's assistant registration managers this year. I will also be checking on this thread regularly, and try to answer any questions you may have concerning registrations! Just wanted to introduce myself before you saw me responding to your posts. :)
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Hey there, guys. There's a young man at the college I work for that said he pre-regged back in December, and has yet to get his badge. He told me that he's e-mailed you guys on 3 separate occasions, and has yet to get a response.
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Hey there, guys. There's a young man at the college I work for that said he pre-regged back in December, and has yet to get his badge. He told me that he's e-mailed you guys on 3 separate occasions, and has yet to get a response.
I have to apologize about the somewhat lack of response to the emails we get, we get flooded with emails everyday and with 3 people responding to them (ok really 1 1/2 people... It's mostly Brian) some do slip by us.
Can he email us one more time with his first and last name so we can check if we had sent it because there could be a problem with the information he gave us such as mistyped address, Date of Birth, or other thing that could prevent us from sending it.
Hope this helps so we could get his badge to him as soon as possible.
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Okay. I'll let him know the next time I see him. Thanks!
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i was looking for the kumoricon mailing address, because i cant do the on line registration, and i cant find it. where am i supposed to mail my registration form and payment to?
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i was looking for the kumoricon mailing address, because i cant do the on line registration, and i cant find it. where am i supposed to mail my registration form and payment to?
We seem to get this question alot, but I'm suprised this isn't on the registration page on the site.
The address for mailing the registration forms in is near the bottom of the front page of the form: http://www.kumoricon.org/files/forms/2011/mail_in_registration_2011.pdf
But I'll post it here for convenience:
Kumoricon Registration
5331 SW Macadam Ave
STE 258-206
Portland, OR 97239
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thank you soooooooooo much now i can finally get registered and stuff. now all i have to do is grow my hair out, bleach it and dye it red, 'cuz i don't want to wear a wig
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I was wondering what badge color indicates the child (12 and under) registration? My younger sister will be attending with me, and she is 11, but by a mailout mix-up we received two badges for her (one is yellow and one is red). I assume red is for the youngest group because it has a child chibi on it, but I just wanted to make sure.
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I was wondering what badge color indicates the child (12 and under) registration? My younger sister will be attending with me, and she is 11, but by a mailout mix-up we received two badges for her (one is yellow and one is red). I assume red is for the youngest group because it has a child chibi on it, but I just wanted to make sure.
I highly recommend you specifically e-mail registration@kumoricon.org AND operations@kumoricon.org on this issue. Not only for the badge issue but I feel like there is some confusion on badge types here. Obviously I could be wrong but it sounds like some database confusion or some attendee rules confusion. Please let them know exactly who all in your family/group is going with you total so they can get the full picture. (ie; who is the adult who is accompanying your under 12 minor badge). This may be where things got mixed up and the double print of her name. But as I said, this seems like one of those e-mail Brandon and the gang, and just for extra punch e-mail T.J. just so they can see exactly where the badges went awry on you! :)
Can't wait to see you at the con.
(P.S. I'll talk to Jeff about putting the physical address on the sites reg section!)
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There was an error at first, where some of the youth badges (yellow) were printing out as child badges (red) with the birthday on certain dates, and vice versa. If you can send the yellow one return to send in the envelope it was provided in, that would be fantastic. If not, it would be the red badge that your sister needs to wear. Sorry for the trouble!
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Okay, opalhawk, I can do that. Thanks for the quick response and help!
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I was wondering if you will have lanyards again this year?
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Okay, so I got my badge a while ago and figured everything was okay, but looking over this thread, it seems like I maybe got the wrong one? Because I'm fifteen and my badge is red with a chibi on it, I assumed this was for minors but it sounds like that's the one for 12 and under, and I should have gotten a yellow one. Is that right? Should I send it back?
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I ordered my badge a while back and i got it about a week ago. But it was the wrong color (It was blue, but it was sopposed to be yellow because i'm 15).
I had my mom Email the registration about this and they haven't replied yet. What am i sopposed to do?
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As many people are asking, I think my fiance got the wrong badge. I emailed registration about it and no response. Hs is 20 and yet he got a red badge with a chibi of the mascot? The reason I am asking for him is I payed for it lol. But do we need to send it back? I got an adult badge but he did not? And he actually will be 21 by the time the con comes around o-o
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We'll have to get a real response from someone who is in charge of reg to answer how to rectify bad badges.
But as for what the colors mean:
Red: 12-
Yellow: 13-17
Blue: 18+
If you're 25 and you have a red badge... there's something wrong :P
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Ah, i forgot to mention that registration replied ^^ They said that they would re-send the badge in the right color.
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Sorry for the late reply to everyone's question about the wrong color badges!
During the last Reg meeting we did catch a quite a few red badges that were supposed to be yellow or blue but it seems a small number has slipped by and got mailed out.
So if you were some of the unlucky few that got the wrong color badge, email us at registration@kumoricon.org about it with your First and Last names and also Date of Birth and we will send you the correct badge (We may ask you to send us back the badge in the envelope that it arrived in or to cut up the old badge but do not do these unless we ask you to do so).
I know it's a hassle getting the wrong badge after waiting a long time for it to arrive. But we will do our best to make sure you get your badge so you have one less thing to worry about before con.
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Would we be able to just cut them up ourselves since you will when you get it? There is no one in my household that can use the kids badge, but anyway could we donso ourselves or do we need to send it back?
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Would we be able to just cut them up ourselves since you will when you get it? There is no one in my household that can use the kids badge, but anyway could we donso ourselves or do we need to send it back?
If you already emailed us and we confirmed that we are going to send you a new one then go ahead and cut it up.
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So i just got my badge not to long ago, and there is something seriously messed up. I know that the original badge is blue for the 18 over and mine is red, with a small chibi on it and i will be turning 21 in less than 2 weeks...now i may act underage but i am most definatly not XD...does anyone know what i could do? i've sent emails to some of the supervisors and havent gotten a response. this also happened to my friend, she got a green one. What does it meannnnn!?!
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I know it might seem like supervisors (managers, directors, etc) can make things go faster, but have you emailed registration@kumoricon.org yet? Sometimes emailing supervisors instead of the contact email actually adds a step or two in the chain instead of making it faster, and can sometimes even mean that emails get lost between departments. :-\
(See a few posts up for details on what they need to know when you email them.)
If you have emailed registration with the needed info and it's been more than a week without hearing a response, then this would be the right place to ask about it.
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I was wondering if you will have lanyards again this year?
At this moment I can't confirm yet that we will have lanyards this year at con (it's up to the Director and Manager) but I can say they were popular with the attendees last year so there is a good chance they will return but really it all depends on our budget this year.
Sorry I can't give you a exact answer yet but when I find out I'll let you know
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I was wondering if you will have lanyards again this year?
At this moment I can't confirm yet that we will have lanyards this year at con (it's up to the Director and Manager) but I can say they were popular with the attendees last year so there is a good chance they will return but really it all depends on our budget this year.
Sorry I can't give you a exact answer yet but when I find out I'll let you know
Thank you very much and I would love a reply when you get an answer.
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I sent in my registration via mail back in late January. So far, I haven't recieved my badge. I tried emailing registration, but that was about 4 months ago and I haven't gotten any response back. I am starting to get worried, if I don't get my badge I'll be forced to buy a ticket in everyday. It makes me angry, I pre-registered, why isn't anything coming?? My friend had the same problem, I don't know what the deal is ( we both sent in cash.)
The info on the paper I sent:
The name on the badge is Lily Lutz ( my nickname or whatever is Lily) I live in Detroit OR 97342.
There was other stuff of course I just don't want to post all those personal things ( phone numbers etc.)
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I sent in my registration via mail back in late January. So far, I haven't recieved my badge. I tried emailing registration, but that was about 4 months ago and I haven't gotten any response back. I am starting to get worried, if I don't get my badge I'll be forced to buy a ticket in everyday. It makes me angry, I pre-registered, why isn't anything coming?? My friend had the same problem, I don't know what the deal is ( we both sent in cash.)
The info on the paper I sent:
The name on the badge is Lily Lutz ( my nickname or whatever is Lily) I live in Detroit OR 97342.
There was other stuff of course I just don't want to post all those personal things ( phone numbers etc.)
Sorry that we have not replied to your email, we've been getting so many emails these last few months and some do slip by us...
If you don't mind, can you send us a email at: registration@kumoricon.org with your First name, last name, your address, and the problem (that you have not received your badge) so we can make sure we have the correct information because sometime a error can prevent us from sending it to you
Since it's a holiday, expect a reply to your email from us a few days later than usual.
Again I apologize about this and we hope to fix this as soon as we can.
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So I sent an email to the proper address about two weeks ago and have yet to get a response. I told them my name, brithdate, and that I'd recieved the wrong color badge for my age bracket. Should I send the e-mail again, or was it recieved and they just haven't had time to answer it yet, or...?
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It's probably a lack of time. With con time getting closer, it's likely that they're sorting out any remaining bugs and getting things ready for the con itself. I'm only guessing on that, though...
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Hi! I've been responding to e-mails on a bi-weekly basis, so if you haven't received a response, you should send another e-mail, sorry! Please make sure it's sent to registration@kumoricon.org.
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Okay, thank you! Will do.
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Hello Everyone!
Yesterday we printed about 400 Badges at our reg meeting or as I call it, a "Reg Hootenanny" (ask your parents...), which should be mailed out today.
A few Badges were not mailed do to errors (Incorrect Address, Missing Information or Emergency Contact, etc.) so if you have not received your badge within the next two weeks please email us at registration@kumoricon.org
Once again If you have received a badge with the wrong color, email us as soon as possible with your First Name, Last Name, and Date of Birth so we can send you the correct badge.
Red = Child 12 and below
Yellow = Youth 13-17
Blue = Adult 18 and up
We have not sent out VIP badges yet so if you ordered one and have received a badge in the mail please email us because we may have sent you a normal 3 day badge instead of a VIP badge.
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So I have a quick question/problem. I figured I'd ask here before e-mailing Registration.
I have a friend from Japan who is going to be coming to Kumoricon with me. I haven't registered her yet, but I will be doing so soon. However, I realized that we have to show ID when we get our badges, or our hand stamped for 18 and over, etc. The only ID she'll probably have will be her passport, which will be mostly if not all in Japanese.
Will this be acceptable? I really don't know what to do. o.o
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Okay, so I sent this question to registration a little over a week ago, I'm about to resend it, but I figured I post it here and see if I got a response.
Something has come up and I won't be going to Kumoricon, but I've already pre-registered. Would I be able to get -any- form of refund since I won't be attending? I checked all over the main page for an answer to this and couldn't find a thing and I really need to know.
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So I have a quick question/problem. I figured I'd ask here before e-mailing Registration.
I have a friend from Japan who is going to be coming to Kumoricon with me. I haven't registered her yet, but I will be doing so soon. However, I realized that we have to show ID when we get our badges, or our hand stamped for 18 and over, etc. The only ID she'll probably have will be her passport, which will be mostly if not all in Japanese.
Will this be acceptable? I really don't know what to do. o.o
I just looked up japanese passports and if they look like that it should work really well. the info is typed on there in japanese and english for info like name and birthdate.
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So I have a quick question/problem. I figured I'd ask here before e-mailing Registration.
I have a friend from Japan who is going to be coming to Kumoricon with me. I haven't registered her yet, but I will be doing so soon. However, I realized that we have to show ID when we get our badges, or our hand stamped for 18 and over, etc. The only ID she'll probably have will be her passport, which will be mostly if not all in Japanese.
Will this be acceptable? I really don't know what to do. o.o
I just looked up japanese passports and if they look like that it should work really well. the info is typed on there in japanese and english for info like name and birthdate.
Awesome. That's a huge relief. But is it still ok if I use my address when registering her?
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So I registered in the december and I have yet to get my badge
The weird part is my friends who registered after me have already gotten theirs
I was wondering if I accidentally checked it off for will call (Cause I know my mom did that 2 years ago)
or it didn't get there
thanks
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So I have a quick question/problem. I figured I'd ask here before e-mailing Registration.
I have a friend from Japan who is going to be coming to Kumoricon with me. I haven't registered her yet, but I will be doing so soon. However, I realized that we have to show ID when we get our badges, or our hand stamped for 18 and over, etc. The only ID she'll probably have will be her passport, which will be mostly if not all in Japanese.
Will this be acceptable? I really don't know what to do. o.o
I just looked up japanese passports and if they look like that it should work really well. the info is typed on there in japanese and english for info like name and birthdate.
Awesome. That's a huge relief. But is it still ok if I use my address when registering her?
We Accept any type of valid state or federal Photo ID (School ID is fine if 17 and under) so if the passport has a photo with name and date of birth then it's fine.
If you have any problems registering your friend with her own address and she is staying with you then it should be no problem if you register her with your address but keep in mind that we may need you with your ID there when your friend registers just in case you need to vouch for the address
So I registered in the december and I have yet to get my badge
The weird part is my friends who registered after me have already gotten theirs
I was wondering if I accidentally checked it off for will call (Cause I know my mom did that 2 years ago)
or it didn't get there
thanks
It's best if you email us about this with your First Name, Last Name, Address and Date of Birth at: registration@kumoricon.org so we can see if there is a problem that may have kept us from sending it to you.
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okay will do
thanks!
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My physical address is different than my mailing address but when ordering I'm never asked for my mailing address. What should I do? I emailed you guys but I thought I'd ask here as well..
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My physical address is different than my mailing address but when ordering I'm never asked for my mailing address. What should I do? I emailed you guys but I thought I'd ask here as well..
Brian might have answered your email by now but just in case he has not (our email is not the most organized out there right now...).
If you are doing Pre-reg go ahead and use whatever address you would like us to send you your badge for your convenience. So if you prefer your mailing address instead of your physical one than go ahead and use that.
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Nvm.
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Hi! Um, so I have yet to get my badge, but I ordered it back in April. I didn't know whether or not it would be arriving soon after or closer to the con so I didn't think it was odd that I hadn't gotten it yet. But now I'm seeing other people posting about getting theirs. So I called up my friend who ordered with me, and she said she got hers awhile ago. Did something go wrong here? Because I never got mine. :(
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Hi! Um, so I have yet to get my badge, but I ordered it back in April. I didn't know whether or not it would be arriving soon after or closer to the con so I didn't think it was odd that I hadn't gotten it yet. But now I'm seeing other people posting about getting theirs. So I called up my friend who ordered with me, and she said she got hers awhile ago. Did something go wrong here? Because I never got mine. :(
It is best to as soon as possible to email us your question at registration@kumoricon.org with your First Name, Last Name, and Date of Birth so we can see if there was any incorrect information that may have prevented us from sending it to you.
Sorry about that!
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Cool, thanks! ;D
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Hello Everyone!
It has just come to our attention that a very small number of people may have been sent a extra badge or two over the last week.
If you are one of those who have received one (or more) extra badge(s) please, if you can, place it back in the envelope, seal it, and write "Return to Sender" on the front of it.
If you have already discarded the envelope then please cut up or shred the extra badge.
If the badge is of a different color than the previous badge we sent you then please email us at registration@kumoricon.org to verify which is the correct badge if you had not contacted us prior to receiving the extra badge.
Thank you.
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I was wondering if you will have lanyards again this year?
At this moment I can't confirm yet that we will have lanyards this year at con (it's up to the Director and Manager) but I can say they were popular with the attendees last year so there is a good chance they will return but really it all depends on our budget this year.
Sorry I can't give you a exact answer yet but when I find out I'll let you know
Thank you very much and I would love a reply when you get an answer.
I said I'd let everyone know... And now I have the final answer!
I asked my manager yesterday and unfortunately we will not have lanyards again this year for attendees; only for staff. I think it will be clip-on's like last year when we ran out of lanyards (not sure yet) but if you still have a lanyard from last year then you could use that if you prefer.
I apologize for the inconvenience this may cause everyone.
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Will there be badge pick-ups on Day 0? And if so, when will the time be released for that?
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Will there be badge pick-ups on Day 0? And if so, when will the time be released for that?
Will will be opening Pre Reg and Will Call check in on Friday (Day 0) but as of right now we have not decided on a time for that yet but we most likely announce it at least a week to a few days before con (it's up to my manager I believe).
Sorry I couldn't give you full answer yet but expect us to post it here on the Registration thread soon!
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Thank you very much! No worries about a full answer, just needed to know if it was still going to happen! I'll keep an eye out for the announcement. ;)
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ok so i may be over worrying about this, i tend to do so espeacially even now with con so close.
i orderd my badge on the 31 of july -w-" last day wasnt a good idea, but my friend had told me that i shouldnt worry it would come realy soon , but it hasnt yet and im being told by others its like a two month prosses?
im checking my mailbox everyday for this badge and it hasnt come yet. im i worrying to much? or has the last batch been sent out yet or what, im a little parinoid i wont have my badge for con this year.
thank you
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Nando-KIT: It's okay, you don't have to worry - they do these in batches, so there's no strict correlation between when the registration is submitted and how soon it arrives. Plus, even if they can't get it out to you in time to make sure it arrives before con, they'll hold it for you.
~~~
To the reg guys, a couple of questions: Is school ID acceptable for under-18 badges? And do you know yet if you'll be holding badges that came in after XYZ date?
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i just get a bit worried over these things. Thank you! Also you have a question similar to another i have. For the school id. Im still in high school and also 18. Can i still use it?
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i just get a bit worried over these things. Thank you! Also you have a question similar to another i have. For the school id. Im still in high school and also 18. Can i still use it?
We Accept any type of valid state or federal Photo ID (School ID is fine if 17 and under) so if the passport has a photo with name and date of birth then it's fine.
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gotta take a trip to DMV then thanks
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alrighty i have sent off an email to registration because we also ordered our badges in april. all info was correct. Lane got his badge and sasha may have, isnt sure because an issue with their box at the post office... and Me and my fiance have yet to recieve ours! they were all ordered the same way and paid for on the same credit card. with only 19 days left are we going to get our badges?
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alrighty i have sent off an email to registration because we also ordered our badges in april. all info was correct. Lane got his badge and sasha may have, isnt sure because an issue with their box at the post office... and Me and my fiance have yet to recieve ours! they were all ordered the same way and paid for on the same credit card. with only 19 days left are we going to get our badges?
Got your email and someone will most likely reply to you tomorrow (or tonight!). But I am going to warn you that it may be held in will call because we are getting closer to con.
Since you paid for it I can assure you that you will get your badges but it might not be mailed like you wanted it (But there still a chance!).
Sorry for any inconvenience this may have caused!
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could you or someone explain what will call means?
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could you or someone explain what will call means?
Will call, in the scope of Kumoricon (some other conventions use it differently) is where you select to have your badge held at the convention for your pick up, after you've paid already.
This way you can benefit from the Pre-Reg prices, while not having to worry about losing your badge.
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Hello, I have a few questions about coming to the convention. I received my badge already. However, I ordered my brother's badge after the 14th so it's being held in Will Call. My first question is: does it matter where we check in if this is the case? My second question is: Does it matter which hotel we go to to check in? My third question is: If we check in on Saturday, will we have to wait in long lines again on Sunday and Monday to get into the hotels again? Fourthly, when I ordered the badge, I listed my physical (Oregon) address as being the same as my mailing address (because they are the same); however, I still have a California ID, which lists a different address. Should I anticipate any check in problems?
Sorry to bombard with questions!
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My boyfriend's badge arrived Red, can we get a replacement still sent to us? If its held at the convention, can we at least skip the lines? We ordered it early specifically to avoid the 3+ hour lines we all sat through last year. Also, my only ID is a school ID from 8th grade, my other two have met unfortunate ends, so will I meet any problems checking in as it is 3 years old? What else can I use to prove I am myself if it will be a problem?
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Thanks for the help! will we be able to pick up our badges on friday the 2nd?
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However, I ordered my brother's badge after the 14th so it's being held in Will Call. My first question is: does it matter where we check in if this is the case? My second question is: Does it matter which hotel we go to to check in? My third question is: If we check in on Saturday, will we have to wait in long lines again on Sunday and Monday to get into the hotels again? Fourthly, when I ordered the badge, I listed my physical (Oregon) address as being the same as my mailing address (because they are the same); however, I still have a California ID, which lists a different address. Should I anticipate any check in problems?
Excellent questions!
1. I'm not quite sure what you mean. Registration will be in the parking garage for the Hilton. You will both need to get in line in the pre-registration section, but he'll have to go to will-call to pick it up. You'll be able to go to any Pre-Reg person and check in. Does that answer your question?
2. I think I answered this in the above question, correct? We're going to be in the parking garage of the Hilton.
3. Once you are checked in, you are checked in with registration, and will not have to wait in our line again. Once you have your badge all checked out, you're free to enjoy the con! :)
4. As long as it is a current, valid photo ID of you with your picture on it, you'll be fine.
My boyfriend's badge arrived Red, can we get a replacement still sent to us? If its held at the convention, can we at least skip the lines?
I'm afraid we're not able to send out badge any longer, but would you be able to e-mail us at registration@kumoricon.org with the attendee name and birthdate of the badge you're asking about, so we can see what we can do?
I -will- answer your other question once I've verified a few things, but not just yet. Sorry!
will we be able to pick up our badges on friday the 2nd?
You will indeed! We don't have the times for when we'll be open on Friday confirmed yet, but we should have that done by the end of the week.
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Question: Can people who have pre-registered and already have their badge be able to check in with the con on Day 0 so we can avoid the hellish lines on the morning Day 1?
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Also, my only ID is a school ID from 8th grade, my other two have met unfortunate ends, so will I meet any problems checking in as it is 3 years old? What else can I use to prove I am myself if it will be a problem?
From what I know of cons, though I am not reg staff, you need to have a current ID with a photo to prove who you are so it can't be old or outdated.
If you are 16 and up and wish to get into age specific panels (16+, 18+, or 21+), you will need to have ID with a birthday stated on it.
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However, I ordered my brother's badge after the 14th so it's being held in Will Call. My first question is: does it matter where we check in if this is the case? My second question is: Does it matter which hotel we go to to check in? My third question is: If we check in on Saturday, will we have to wait in long lines again on Sunday and Monday to get into the hotels again? Fourthly, when I ordered the badge, I listed my physical (Oregon) address as being the same as my mailing address (because they are the same); however, I still have a California ID, which lists a different address. Should I anticipate any check in problems?
Excellent questions!
1. I'm not quite sure what you mean. Registration will be in the parking garage for the Hilton. You will both need to get in line in the pre-registration section, but he'll have to go to will-call to pick it up. You'll be able to go to any Pre-Reg person and check in. Does that answer your question?
2. I think I answered this in the above question, correct? We're going to be in the parking garage of the Hilton.
3. Once you are checked in, you are checked in with registration, and will not have to wait in our line again. Once you have your badge all checked out, you're free to enjoy the con! :)
4. As long as it is a current, valid photo ID of you with your picture on it, you'll be fine.
My boyfriend's badge arrived Red, can we get a replacement still sent to us? If its held at the convention, can we at least skip the lines?
I'm afraid we're not able to send out badge any longer, but would you be able to e-mail us at registration@kumoricon.org with the attendee name and birthdate of the badge you're asking about, so we can see what we can do?
I -will- answer your other question once I've verified a few things, but not just yet. Sorry!
will we be able to pick up our badges on friday the 2nd?
You will indeed! We don't have the times for when we'll be open on Friday confirmed yet, but we should have that done by the end of the week.
Thank you sooooo much for your help!!! Yes, you answered my questions perfectly!
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To clarify on ID for check-in...
If you are over the age of 18 (adult badge) you need to have ID that has your birthdate on it.
If you are under 18, and getting a youth badge, then you need to have ID with just a photo on it.
ID's that are valid for 18+ Generally include:
College IDs with a birthdate
Military ID
Driver's License/State Issued
Passport
Federal Library Card (yes these have both your Photo, and your Birthdate)
We can also look at a birth certificate and a school/work ID provide that it has a photo... however this doesn't always work, in the case of a name mis-match.
Hope this helps ^.^
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Question: Can people who have pre-registered and already have their badge be able to check in with the con on Day 0 so we can avoid the hellish lines on the morning Day 1?
Yes, we will be open on Day 0. We don't have the times posted yet, but will soon.
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To clarify on ID for check-in...
If you are over the age of 18 (adult badge) you need to have ID that has your birthdate on it.
If you are under 18, and getting a youth badge, then you need to have ID with just a photo on it.
ID's that are valid for 18+ Generally include:
College IDs with a birthdate
Military ID
Driver's License/State Issued
Passport
Federal Library Card (yes these have both your Photo, and your Birthdate)
We can also look at a birth certificate and a school/work ID provide that it has a photo... however this doesn't always work, in the case of a name mis-match.
Hope this helps ^.^
.....i can just bring my Birth certificate and my school ID?
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Hey guys, Im not sure where this should go and the registration@kumoricon.org hasnt responded to my emails so Im placing it here!
With kumoricon fast approaching I have yet to receive my badge. The others I registered with received theirs some time ago.
My TRANSACTION NUMBER: 4560811
Is there any other information you need?
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I HAD THIS SAME PROBLEM. Dx
My transaction number is 4559315 but the other person I ordered a badge for in the same transaction already got hers! :T
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If you emailed us within the last few days, all I ask is to be patient and someone (Brian) should get back to you soon.
If you emailed us over a week ago then please send us another one because we have been flooded with emails asking questions about con that the important ones like this get lost in it.
Just a heads up though, your badge will be held at will call and not sent to you because we are getting so close to con that we don't want it to get lost in the mail or forward back to us (this one happened a few times this year).
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sent my intitial email on the 1st of august. But I'm glad it will be held at the will call. At least I know it will be there.
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If you emailed us within the last few days, all I ask is to be patient and someone (Brian) should get back to you soon.
If you emailed us over a week ago then please send us another one because we have been flooded with emails asking questions about con that the important ones like this get lost in it.
Just a heads up though, your badge will be held at will call and not sent to you because we are getting so close to con that we don't want it to get lost in the mail or forward back to us (this one happened a few times this year).
Yeah, I sent my email a couple weeks ago. Bresslol told me to wait until the last mailing date and see if it came but I see no badge. :O
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Question: Can people who have pre-registered and already have their badge be able to check in with the con on Day 0 so we can avoid the hellish lines on the morning Day 1?
Yes, we will be open on Day 0. We don't have the times posted yet, but will soon.
okay, thank you! ^^
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Since I got no responce to my email I'm gonna ask here.
My boyfriend ordered his Kumoricon badge on April 7, and it never came. After reading the FAQ I believe he should have gotten it by now. What should we do?
Also, hypathetically speaking, lets say I lost my badge. Is there anyway I can get a new one, or is that it?
Thanks.
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My boyfriend ordered his Kumoricon badge on April 7, and it never came. After reading the FAQ I believe he should have gotten it by now. What should we do?
Also, hypathetically speaking, lets say I lost my badge. Is there anyway I can get a new one, or is that it?
Hi there,
I'm sorry if I didn't get to your e-mail. At this point, we're being flooded with over thirty e-mails a day, and sometimes some of them manage to slip through the cracks. Would you be able to send another one to us, with the attendee name and badge name of the badge you're looking into, so we can see what I can do there? If you don't get a response in a few days, please bug me again.
We can print another one out for you, and leave it at will-call. Please be aware if you lose your badge at-con there will be a reprint fee. If you e-mail us again, include the specifics of your badge, as well, and we can make that happen.
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Alright I sent it! Thanks for your help :)!
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I have a question, so i had the wrong badge color, they said that they would send me another one in the beggining of july, i still haven't gotten it...whats going on?
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Does anyone know what's going on with the V.I.P Badges? Last I heard they were having a hard time printing them and still haven't sent any out. Are we going to have to wait until Con day to get them, or are they still going to try to send them out?
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I was wondering what the badge colors represent and also when the event list will be posted
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Badge color represents the age of the attendee.
Red: <12 years old
Yellow: 13-17 years old (I believe)
Blue: 18+ years old
And the schedule should most likely be coming out this coming week, I would assume.
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thank you :)
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You're very welcome. ^_^
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I got my badge in the mail and I have a few questions o3o
1.) Check in for prereg is on Day 0 (Friday), correct?
2.) What time does check in start?
3.) Where is it at? (Hotel, room, line location, etc.)
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1) Pre-registration check-in/badge pickup will be open Friday (Day 0).
2) Time will be announced soon.
3) Registration will in the garage of the Hilton.
I understand that everyone is getting very excited, but we will post the information as soon as we have it confirmed.. you don't want us posting stuff and changing it every day, do you? ;)
Thanks for your patience :)
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Thanks for your reply Jamiche! n.n I understand, unfortunately, I'm only ever on this time of year so I can't remember where things are posted and stuff like that~ xD; Will the time be announced on the main kumoricon page?
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If you emailed us within the last few days, all I ask is to be patient and someone (Brian) should get back to you soon.
If you emailed us over a week ago then please send us another one because we have been flooded with emails asking questions about con that the important ones like this get lost in it.
Just a heads up though, your badge will be held at will call and not sent to you because we are getting so close to con that we don't want it to get lost in the mail or forward back to us (this one happened a few times this year).
Yeah, I sent my email a couple weeks ago. Bresslol told me to wait until the last mailing date and see if it came but I see no badge. :O
Would you mind emailing us again with your First and last Name and also your Date of Birth because I would like to get this problem fixed as soon as possible. When you do, expect a reply from Brian soon after with what information we may need to fix this.
This shouldn't have taken as long as it has and I apologize for this.
I have a question, so i had the wrong badge color, they said that they would send me another one in the beggining of july, i still haven't gotten it...whats going on?
Same as above, just send us a email to registration@kumoricon.org with your First and Last name with your date of birth and we should be able to fix that.
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I dunno if anyone else asked this, but for day 0, is that just for people who already bought their badge, or will there be a place there that day for some people to buy a 3 day badge?
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Yes, Day 0 aka friday is for those who have preordered. And I believe will call?
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Thank you ^-^
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just give it a few days. and they'll have info the will call soon. they're having their last general meeting before the con this Saturday.
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My boyfriend ordered his Kumoricon badge on April 7, and it never came. After reading the FAQ I believe he should have gotten it by now. What should we do?
Also, hypathetically speaking, lets say I lost my badge. Is there anyway I can get a new one, or is that it?
Hi there,
I'm sorry if I didn't get to your e-mail. At this point, we're being flooded with over thirty e-mails a day, and sometimes some of them manage to slip through the cracks. Would you be able to send another one to us, with the attendee name and badge name of the badge you're looking into, so we can see what I can do there? If you don't get a response in a few days, please bug me again.
We can print another one out for you, and leave it at will-call. Please be aware if you lose your badge at-con there will be a reprint fee. If you e-mail us again, include the specifics of your badge, as well, and we can make that happen.
Okay its been a couple days and I still haven't heard anything. I don't mean to be pushy and I understand that you're busy, but Kumoricon is next week and I'd like to have everything sorted out by at least this friday.
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My boyfriend ordered his Kumoricon badge on April 7, and it never came. After reading the FAQ I believe he should have gotten it by now. What should we do?
Also, hypathetically speaking, lets say I lost my badge. Is there anyway I can get a new one, or is that it?
Hi there,
I'm sorry if I didn't get to your e-mail. At this point, we're being flooded with over thirty e-mails a day, and sometimes some of them manage to slip through the cracks. Would you be able to send another one to us, with the attendee name and badge name of the badge you're looking into, so we can see what I can do there? If you don't get a response in a few days, please bug me again.
We can print another one out for you, and leave it at will-call. Please be aware if you lose your badge at-con there will be a reprint fee. If you e-mail us again, include the specifics of your badge, as well, and we can make that happen.
Okay its been a couple days and I still haven't heard anything. I don't mean to be pushy and I understand that you're busy, but Kumoricon is next week and I'd like to have everything sorted out by at least this friday.
Brian and I were looking for this email the other day in our reg email and I thought he replied to you but after looking through my email it seems he goofed and replied it to Reg and himself but not to you so I'm going to go ahead and forward it to you in a minute.
Sorry about that!
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o so i asked a question on here and nobody answered it. can we use our birth certificite and our school photo id. i know someone said on here it was a possibilty but nobody got back to me?
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o so i asked a question on here and nobody answered it. can we use our birth certificite and our school photo id. i know someone said on here it was a possibilty but nobody got back to me?
I'd just email them at registration@kumoricon.org. Hope they can help you. :)
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o so i asked a question on here and nobody answered it. can we use our birth certificite and our school photo id. i know someone said on here it was a possibilty but nobody got back to me?
I missed a question?!? I feel bad now... :'(
Yes it works because the ID is a verification of who you are and the birth certificate is proof of your age.
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Alas - is it too late to have my badge mailed? I strongly suspect it is, but if I'd had it mailed earlier in the summer, it would have sat in my mailbox for weeks, possibly getting wet and icky, until I returned from Osaka. Which I am finally doing this Friday. So...I thought I'd at least ask. :-\
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Alas - is it too late to have my badge mailed? I strongly suspect it is, but if I'd had it mailed earlier in the summer, it would have sat in my mailbox for weeks, possibly getting wet and icky, until I returned from Osaka. Which I am finally doing this Friday. So...I thought I'd at least ask. :-\
Sadly it's true. We stopped mailing out badges around the 14th because we are so close to con we are worried they may get to the addresses late or may be returned to us for some reason (this has happened a few times this year).
We also need some time to prepare everything for the convention (and maybe put in a short but much needed vacation).
I'm really sorry we can't mail it out to you but the best we can do is hold all the badges that were not sent out in will call.
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So I got a child's badge, and I was told to cut up the old one and await my new replacement for an adult badge... Only, I never got it. So I no longer have a badge, of any sort.
In retrospect, I should not have cut it up. :(
If I check in on Friday night, can I get a new one?
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So I got a child's badge, and I was told to cut up the old one and await my new replacement for an adult badge... Only, I never got it. So I no longer have a badge, of any sort.
In retrospect, I should not have cut it up. :(
If I check in on Friday night, can I get a new one?
Send us a email about it and we will be able to print and hold one for you at Will Call.
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I don't think anyone answered my question a few pages back....
Will the time for check-in be announced on the main kumoricon page?
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I don't think anyone answered my question a few pages back....
Will the time for check-in be announced on the main kumoricon page?
I believe they will be posting the times for the registration online sometime this week (within a day or so maybe?).
Also I'll be also posting them here too for quick reference around the same day they put it up on the site. So keep checking back until then. (Sorry!)
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I believe they will be posting the times for the registration online sometime this week (within a day or so maybe?).
Within about a half hour. :)
http://www.kumoricon.org/registration
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I believe they will be posting the times for the registration online sometime this week (within a day or so maybe?).
Within about a half hour. :)
http://www.kumoricon.org/registration
:P go figure lol I tucked myself into bed last night and checked facebook on my ipod before I went to sleep and viola~ there it was posted on fb that the schedule came out!
I can't wait for the download for the iPod~ that will come in handy (and save trees)
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yeah, not to mention you don't have to hold the paper in your hands. I already bring my iPod anyways, if it's anything like the guide for Sakura-Con, I'll be happy. :)
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yeah, not to mention you don't have to hold the paper in your hands. I already bring my iPod anyways, if it's anything like the guide for Sakura-Con, I'll be happy. :)
That's the plan! Actually, ours should be better. The goal is for our guide to have the full event descriptions within the application, which Sakura-Con's did not have. :) (Barring unexpected technical difficulties.)
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I believe they will be posting the times for the registration online sometime this week (within a day or so maybe?).
Within about a half hour. :)
http://www.kumoricon.org/registration
This is why you are awesome, Jeff ;D
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So the other person in our group also did not recieve her badge in the mail (we ordered in April) and wants to make sure hers is also held at will call with ours since she has moved for the school year and wont be able to get her badge if it was mailed after she left the british columbia interior (we're on vancouver island) she's a bit freaked out and worried as the email she sent off hasn't been replied to. Any suggestions?
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Please tell her to send out an e-mail if it hasn't been responded to, yet. Please keep in mind that we are being swamped with e-mails this close to con, and sometimes some of them may unfortunately slip through the cracks.
I will say this: no matter what, if you made a payment for the badge we will make sure you get into the con. If you paid, we have a record for it, and we will get you into the convention no matter what.
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Hey all, I'm more posting this as Assistant Ops Director than a mod.
While we are having registration in the garage, I want to remind you that people may be lining up outside to get into the garage, as we have a hard cap of how many people we can have in there at any one time.
According to weather.com (http://www.weather.com/weather/tenday/USWA0468), the weather seems it will be in the 80s for the majority of the weekend.
We will have water available in the garage, and we are taking all steps to keep the garage itself cool, there is a possibility you may be lining up outside for an extended period of time. PLEASE ensure you have proper sunblock on you, as well as a bottle of water on your person. It might be a good idea to put your day zero cosplay aside until you have gotten all squared away so you don't overheat. Heat stroke (http://Heat stroke) is very serious business and could take you out of con early. Nobody wants that, so I implore you to take precautions when you're lining up for pre-reg or at-con reg during the convention.
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Hey all, I'm more posting this as Assistant Ops Director than a mod.
While we are having registration in the garage, I want to remind you that people may be lining up outside to get into the garage, as we have a hard cap of how many people we can have in there at any one time.
According to weather.com (http://www.weather.com/weather/tenday/USWA0468), the weather seems it will be in the 80s for the majority of the weekend.
We will have water available in the garage, and we are taking all steps to keep the garage itself cool, there is a possibility you may be lining up outside for an extended period of time. PLEASE ensure you have proper sunblock on you, as well as a bottle of water on your person. It might be a good idea to put your day zero cosplay aside until you have gotten all squared away so you don't overheat. Heat stroke (http://Heat stroke) is very serious business and could take you out of con early. Nobody wants that, so I implore you to take precautions when you're lining up for pre-reg or at-con reg during the convention.
Okay thanks good to know. Is the water free or will it cost money?
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free
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I already have my badge and just have to "check in". Is that going to be at the garage too? Will there be a shorter and separate line for check in only as opposed to registration and buying a badge? That's the main reason I pre-reg'd, for less of a wait!
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Pre-reg check in will take place at the garage. Friday's hours are reserved for Pre-reg and will-call ONLY, so if you come Friday, you will get through a lot quicker!
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Pre-reg check in will take place at the garage. Friday's hours are reserved for Pre-reg and will-call ONLY, so if you come Friday, you will get through a lot quicker!
How does the Pre-reg work? Is all I do is show them my badge, parent-permission form (I'm 15), and I.D. and that's all?
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Yup, then you get your swag bag (with schedule, pocket guide and other goodies), and I believe they give you a badge holder/clip-thing to attach your badge to you.
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Yup, then you get your swag bag (with schedule, pocket guide and other goodies), and I believe they give you a badge holder/clip-thing to attach your badge to you.
hmm cool, I'll have to use my sakura-con lanyard, since I can't find my K-Con one from last year.
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Pre-reg check in will take place at the garage. Friday's hours are reserved for Pre-reg and will-call ONLY, so if you come Friday, you will get through a lot quicker!
Yeah, the site says this
Friday: 3:00pm-10:00pm (pre-registration pick-up only)
But since I already have my badge and won't need to pick it up, I'm a little worried since it doesn't say "check in" on Friday. Do you know for sure that you can "check in" on Friday?
Thanks in advance!
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Pre-reg check in will take place at the garage. Friday's hours are reserved for Pre-reg and will-call ONLY, so if you come Friday, you will get through a lot quicker!
Yeah, the site says this
Friday: 3:00pm-10:00pm (pre-registration pick-up only)
But since I already have my badge and won't need to pick it up, I'm a little worried since it doesn't say "check in" on Friday. Do you know for sure that you can "check in" on Friday?
Thanks in advance!
Yes, you can check-in. This was an unintentional ambiguity. All it was supposed to say, is that you can't buy a badge. We'll update the wording shortly.
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Does anyone know approx when the download for the iPods and androids will be available? Hopefully not day 0 ._.;
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Will there be a separate "check in" line only Saturday, or do people who check in on Saturday have to stay in the long registration line with everyone else?
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Will there be a separate "check in" line only Saturday, or do people who check in on Saturday have to stay in the long registration line with everyone else?
If it's like Sakura-con, they have different booths for people who pre-ordered already, and for people who are buying their badges at the convention.
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I'm sad, i missed pre-reg by an hour and so now have to wait till Sat to reg >.< Hopefully it won't be too bad as I plan to be in my Jill Valentine cosplay.
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So i just found out that my boyfriend wont be able to make it to day0 or the morning of day1, so is it possible for me to pick up his badge on day0? I paid for it, and i have the card i paid with and the paper saying its been paid for it.
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So i just found out that my boyfriend wont be able to make it to day0 or the morning of day1, so is it possible for me to pick up his badge on day0? I paid for it, and i have the card i paid with and the paper saying its been paid for it.
I'm afraid not. Each person must present themselves with photo ID to claim their badge holder.
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Okay thank you
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Okay, so I have a friend who is going to be out of town for the first two days of con but wants to attend for the last day. However, the problem is she doesn't have any ID. She doesn't have a drivers license or a current passport and can't find her school ID (and ours don't list birth dates anyways, so as I understand it those wouldn't work). Is there anything else she can use? Alternatively, since she's sixteen, would it be okay for one of her parents to go with her and show their ID instead?
Somewhat related to the above, is it necessary to have birth date listed on whatever ID we use if we're under eighteen? I have a current passport I can use, but if something without birth date is acceptable, I'd rather bring my school ID, since it's less valuable and easier to replace if it gets lost or stolen.
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So, my 11 year old sister is coming with me. As far as I know, she does not have any form of photo ID (I don't think they issue school ID's for elementary school, do they?). So, does the ID rule apply to children, or just teens and up?
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Okay, so I have a friend who is going to be out of town for the first two days of con but wants to attend for the last day. However, the problem is she doesn't have any ID. She doesn't have a drivers license or a current passport and can't find her school ID (and ours don't list birth dates anyways, so as I understand it those wouldn't work). Is there anything else she can use? Alternatively, since she's sixteen, would it be okay for one of her parents to go with her and show their ID instead?
Somewhat related to the above, is it necessary to have birth date listed on whatever ID we use if we're under eighteen? I have a current passport I can use, but if something without birth date is acceptable, I'd rather bring my school ID, since it's less valuable and easier to replace if it gets lost or stolen.
I'm 99.9% sure that IDs with Birth Dates are needed if you're 18 and over and want to attend events that only 18+ can attend. So if you're under 18, school IDs should be fine.
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I'm 99.9% sure that IDs with Birth Dates are needed if you're 18 and over and want to attend events that only 18+ can attend. So if you're under 18, school IDs should be fine.
Okay, that was what I figured. I remembered reading something similar a while ago, but I couldn't remember well enough to be sure.
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Okay, so I have a friend who is going to be out of town for the first two days of con but wants to attend for the last day. However, the problem is she doesn't have any ID. She doesn't have a drivers license or a current passport and can't find her school ID (and ours don't list birth dates anyways, so as I understand it those wouldn't work). Is there anything else she can use? Alternatively, since she's sixteen, would it be okay for one of her parents to go with her and show their ID instead?
Somewhat related to the above, is it necessary to have birth date listed on whatever ID we use if we're under eighteen? I have a current passport I can use, but if something without birth date is acceptable, I'd rather bring my school ID, since it's less valuable and easier to replace if it gets lost or stolen.
If you are between the ages of 13-17 you need a form of picture ID like a School ID or Drivers License/Permit and so on when you check in.
If you are 18+ then you need a form of ID with a Date of birth to prove you are of age such as a Drivers License/Permit, State ID, Passport and so on.
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My little sister cant find her hard copy badge, can she still be able to pre-reg and get a paper badge?
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My boyfriend has been mailing registration about his red Children's badge for awhile now, wuth no response. Now that the "Womb Raider" jokes have worn out, we really need this fixed.
On top of that, he put his middle name as his last name on the badge by mistake, a habit from school. How can we prove its him, when his school ID says Gilbert-Renner and the badge Mackenzie?
Finally, where is the check in line on Day 1? Thank you
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As of today if you are having any problems with your badge (Badge Color, Missing, etc...) please check in as usual and inform the reg staffer of the issue and we will take care of it at con.
It's way too late to fix it before hand because we are busy right now setting everything up.
Also Registration will be in the Garage in the Hilton this weekend with this schedule:
Friday (Day 0): 3pm-10pm (Pre Registration and Will Call only)
Saturday: 7am-7pm
Sunday: 7am-7pm
Monday: 7am-12pm
Thank you everybody! Have a great con and hope to see you there! ;D